Cancelation of Orders
All cancellations of orders must be requested by Purchaser and approved by Black Box Safety, Inc. in writing. Please email order cancellation request to orders@blackboxsafety.com. Please confirm receipt of cancellation by calling customer service at (866) 217-8187. Purchaser agrees to pay for any and all costs incurred by Black Box Safety, Inc. in connection with any cancellation request.

No shipping and handling is charged to customers for standard ground delivery on orders of $50.00 or more before tax.
Returns and Refunds
Only returns and refunds requested by Purchaser and approved by Black Box Safety, Inc. in writing will be permitted. Please submit an order return and refund request by sending an email to orders@blackboxsafety.com. Reference the sales order number in the subject line of the email. Please confirm receipt of return or refund by calling customer service at (866) 217-8187. Custom or special order goods returned for any reason other than a warranty claim or Black Box Safety, Inc. error are not returnable. Under no circumstances will goods be accepted for return after 30 days from the date of shipment.
Any charges incurred for hazardous materials or other special handling by the carrier must be paid by the customer.

Fuel surcharges may be applied

Black Box Safety, Inc.only accepts orders for shipments within the continental US, Alaska and Hawaii

Orders to international destinations will not be processed

Black Box Safety, Inc.does not ship to PO Box addresses

UPS is our primary parcel carrier and we use a variety of carriers for LTL shipments
Privacy Policy
Shipping Policy
Shipping Information

-A $5.00 shipping and handling fee is charged on orders totaling less than $50.00 before tax and shipped to one address within the continental United States
-No shipping and handling is charged to customers for standard ground delivery on orders of $50.00 or more before tax.

Shipping Policy Exceptions

-Not all products qualify for the above Shipping Policy.
-Additionally, standard shipping rates will apply for all orders to Alaska and Hawaii.
-Any charges incurred for hazardous materials or other special handling by the carrier must be paid by the customer.
-Fuel surcharges may be applied
-Black Box Safety, Inc.only accepts orders for shipments within the continental US, Alaska and Hawaii
-Orders to international destinations will not be processed
-Black Box Safety, Inc.does not ship to PO Box addresses
-UPS is our primary parcel carrier and we use a variety of carriers for LTL shipments

Expedited Shipping Rules

-To qualify for expedited shippingBlack Box Safety, Inc.must receive your order before 3:00PM PST Monday–Friday; all orders must weigh less than 150 lbs, and not contain any hazardous materials
-Expedited orders only ship on business days; any orders placed on
Satudays/Sundays/Holidays will be processed on the next business day